MEDA Recovery Community Privacy Policy

Effective November 2021

I. Introduction
We care about your online privacy. This document provides relevant information regarding privacy on the Multi-Service Eating Disorders Association, Inc’s MEDA Recovery Community website located at URL www.recoverwithmeda.org and www.recoverwithmeda.com. We work to safeguard the privacy of all our visitors and users. Please make sure you understand our practices before you use our site.

II. Use by Children is Prohibited
Our website is not intended for use by children, which is defined as anyone under 13 years of age in the US and anyone under 16 in the EU. Anyone under the age of 18 must have the permission of their parent or guardian agrees to these terms on their behalf. If you are a child under these definitions, you may not use or provide any information on this Website; use any of its features, register; make any purchases; use any of the interactive or public comment features; or provide any information about yourself to us.

If we learn that we have received personal information from a child without parental consent, we will delete that information immediately. If you believe we might have any information from or about a child under 13, please contact us at community@medainc.org.

III. Data We Collect: (For EU visitors)

(1) Data Collection Table

Personal Data Collected	Purpose	Legal Basis for Collecting and Processing
Name	Provide goods/services; Personalize website/email experience; Protect our company	We ask for consent
Email Address	Provide & send emails about goods/services	We ask for consent
Address	Provide goods/services	Deliver goods/services as part of transaction
Billing Information	Collect payment for goods/services	Contracted purchase.

 

(2) Who Has Access To The Data Collected: We process and store data we collect from you, but we may also use third parties to assist us with processing your personal data including the following categories of vendors:

*Financial transaction processors (STRIPE, PAYPAL)
*Customer service communication platforms
*Survey platforms: Doodle Poll, Survey Monkey, Jotform
*Email communication managers: Constant Contact, Microsoft Outlook
*Website management services: WordPress
*Website analytics services: Google Analytics

*Webinar Platform: Zoom
*Donation Platform: Donor Perfect
*Any of these third parties who help process or store your data have written agreements with us that prohibit them from using, sharing, or storing your personal data for any other purpose than the scope of our contracted terms with them.

(3) Legitimate Interest: We claim a legitimate interest for processing your personal information when you submit the information with an expectation that it will be processed without any impact on you. If you have questions about your data, what we use it for, or the basis for us collecting it, please contact us at community@medainc.org.

(4) How Long Data is Retained: We keep your personal data for differing periods of time depending on why we gathered it:

*Opt-In to Newsletter, Email Course, Program: until you unsubscribe
*Transaction: Four years for tax audit purposes
*Survey data: 24 months

*Donation Data: Until you request removal.

If a legal claim arises involving your data, we will store and disclose that data to the relevant parties until the matter has been resolved.

(5) Your Right To Ask For Corrections, Erasure, And Export Of Your Data: You may live in a jurisdiction where you have the right to control your personal data. Specifically, you have the following rights:

*The right to be informed: We are informing you now with this policy.
*The right of access: We will provide you with the data we have about you.
*The right to rectification: Request we fix incorrect data about you.
*The right to erasure: Request we erase certain data about you.
*The right to restrict processing: Ask us to restrict certain types of processing of your personal information.
*The right to data portability: Ask us to provide your personal data we have for export.
*The right to object: Object to how we use your data.

*Rights in relation to automated decision making and profiling: We do not profile you, but keep in mind you have this right with other sites.
*If we sold or disclosed your personal information for a business purpose, a right to receive two separate lists disclosing:
*sales, identifying the personal information categories that each category of recipient purchased; and
*disclosures for a business purpose, identifying the personal information categories that each category of recipient obtained.
To exercise any of these rights, please contact community@medainc.org with your request.

IV. California Residents Deletion Request Rights
If you are a California resident, you have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service providers to:
*Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
*Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
*Debug products to identify and repair errors that impair existing intended functionality.
*Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
*Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.).
*Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
*Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
*Comply with a legal obligation.
*Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

V. Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by contacting community@medainc.org with your request.

Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period.

The verifiable consumer request must:
Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.
We cannot respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use personal information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

VI. Response Timing and Format
We endeavor to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

VII. Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Deny you goods or services.
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of goods or services.
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

VIII. Your Right To Withdraw Consent: Although this is mentioned above, we want to emphasize that wherever we have asked for your consent to collect or process your personal data, you have the right to withdraw that consent. If you receive email messages from us, you can use the Unsubscribe link in each message to withdraw consent and stop the mailings. Alternatively, you can contact us at community@medainc.org with your request.

IX. Do We Transfer Your Data To Other Countries? No. We are located in the United States. Your data is collected and held here, even if you are accessing the site from outside the United States.

X. Privacy Concerns, Contacting Us, Complaints: You can contact community@medainc.org with any questions or requests about these policies or your personal data. If, after contacting us, you feel a privacy issue has not be resolved, you have the right to file a complaint with a Supervisory Authority such as the Data Protection Commissioner of Ireland or the Federal Trade Commission

Data Controller
Representative: The Multi-Service Eating Disorders Association, Inc
www.recoverwithmeda.org;

community@medainc.org
You can also send correspondence by mail to 1320 Centre Street, Suite 101, Newton, MA 02459

XI. Cookies and Similar Technologies:
Like many websites, this site uses cookies, pixels, and similar technologies to track particular aspects of you and other people who visit us. Cookies are tiny files that are downloaded to your computer to track particular aspects of your activity online to help us learn certain things about our website. This tracking is done to provide us with information on how people move about the site, what is of interest to them and what is not, how our marketing is performing, and incidental items such as what percentage of users access the site from a personal computer versus a mobile phone. You may block most cookies by adjusting your browser settings as well as responding to the cookie consent notice that appears when you visit this site.

Privacy Policy Modifications and Updates: We reserve the right, at our discretion, to change, modify, add, or remove portions from this privacy policy at any time. However, if at any time in the future we plan to use your information in a way that materially differs from this privacy policy, we will post such changes here or email you. We encourage you to periodically review the website for the latest information on our privacy practices. You are bound by any changes to the privacy policy when you use the website after such changes have been first posted.

Legal Disclosures of Personal Information: We may process, store, and disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to 1) conform to the edicts of the law or comply with legal process served on us; 2) protect and defend our rights or property; or 3) act under exigent circumstances to protect the safety of the public or users of the site.

DMCA Disclosures: We comply with the Digital Millennium Copyright Act of 1998. As part of the compliance process, we may be required to disclose whatever information we have for you to a copyright holder who has submitted a complaint to us. For more information on DMCA requests, please see our website Terms.

Public Interaction with Others: If you interact with others on our website, such as participating in a forum, or make a comment on a post, or otherwise interact with other users—they may have access to some of your data, including your name, profile picture, and your history of interaction with our website, such as prior comments or posts. Please remember that any information you provide is not private and anything posted on the internet tends to be permanent. Anything publicly posted can be viewed publicly, and could be viewed by anyone, including family, friends, media, investigators, and potential employers conducting background checks.

Third Party Websites: We may link to other sites. We do not control the privacy policies of those sites. Make sure to review the policies of the individual sites before providing your personal information.

Sale of Business: If MEDA sold a portion or all of this site business, your personal/customer information referenced by this policy will be an asset transferred to the new owner.

Affiliates: We may share your personal information with affiliates who promote our products or services for a commission fee. We require our affiliates to honor this Privacy Policy. They are not permitted to send you spam mail and must disclose they are an affiliate for us. If they send you spam mail or do not disclose that they are an affiliate for us, they are in violation of their affiliate terms and this Privacy Policy, and any violation of this nature should be reported to community@medainc.org.

Severability: If any part of this Privacy Policy is deemed unlawful and/or unenforceable, all other provisions contained herein will remain in full force and effect.

Entire Agreement: The information contained herein constitutes the entire agreement between site users and our company relating to the use of this website.

Law and Jurisdiction: This Privacy Policy is governed by and construed in accordance with United States law. Any dispute arising out of or related to the information contained herein is subject to adjudication in The Commonwealth of Massachusetts.

If you have any questions about this Privacy Policy, please contact us at community@medainc.org